Walk in, no appointment
Dr Kouch9am to 5pm
Dr LiraMornings, booked appointments from 11am
Kajal, nurse prescriberMornings, booked appointments from 11am
Please note that on the busiest days the queue can close from 2pm.
What to expect when you walk in
No appointment needed. Here is how a visit works.
- Come in any weekday. We are open Monday to Friday, 8:30am to 5pm, and the doctors see walk-in patients from 9am.
- Check in at reception with your name and date of birth. Visitors from overseas, please bring your passport.
- Take a seat. We see patients in order of arrival. If you feel very unwell, tell reception straight away.
- Waiting times depend on how busy the day is. Please note that on the busiest days the queue can close from 2pm.
- Your doctor listens, examines you and agrees a plan with you. Prescriptions, referrals and ACC claims are sorted on the day.
- Pay at reception on your way out. Enrolled patients pay lower fees.
- Booked an appointment instead? Arrive a few minutes early and check in the same way.
Appointment times
Usual times. Call us to book.
Dr Kouch
Walk in any weekday, no appointment needed.
- 9am to 5pm
Dr Lira
Enrolled patients book through Manage My Health.
- 11:00am
- 11:15am
- 11:30am
- 12:00pm
- 12:15pm
- 1:00pm
- 1:15pm
Kajal, nurse prescriber
20-minute appointments. Enrolled patients book through Manage My Health.
- 11:00am
- 11:20am
- 11:40am
- 12:00pm
- 2:00pm
- 2:20pm
- 2:40pm
- 3:00pm
Maddy, registered nurse
Blood pressure checks, B12 injections, blood tests and ACC follow-ups. Call or email us to book.
- 9:30am to 3:30pm
Ear suctioning
Wednesdays and Fridays. Email or call us to book.
- 11:00am
- 12:00pm
- 2:00pm
- 3:00pm
Pre-employment medicals
Allow two hours. Email reception first, and arrive 10 minutes early.
- 9:30am
- 11:00am
- 1:30pm
- 2:30pm
Find us
- Leave the terminal and follow George Bolt Memorial Drive
- Three minutes by car, free parking for three hours right outside
- Airport Shopping Centre, a few shops from Chemist Warehouse
Get directionsMonday to Friday, 8:30am to 5pm
Common questions
Tap a question to see the answer.
Do I need an appointment?
No. Walk in any weekday and we will see you. Enrolled patients can also book Dr Lira or Kajal online, or call us for the nurse clinic, medicals and ear suctioning.
How do I enroll?
Enroll online on our Enroll page, or ask at reception. Bring photo ID, proof of address and proof you can get NZ healthcare.
What if I have had an accident?
Walk in. We treat ACC injuries and lodge the claim for you. In an emergency always call 111.
What should I bring to a driver licence medical?
Bring your current driver licence, your glasses or eyesight prescription if you wear them, and any relevant medical records.
Can I be seen in my own language?
Between us we speak English, Tongan, Cambodian, Filipino, Mandarin and Hindi. Ask reception about language support when you visit.
What about after hours?
Call Healthline free on 0800 611 116, or visit White Cross Ōtāhuhu. In an emergency always call 111.
Do you use AI in consultations?
Our clinicians use Heidi, an AI scribe, to help with their clinical notes, so they can spend more time with you.